My peculiar mind wandered to this event in history as we discussed the benefits of collaboration in meeting the learner's needs.
It's true, that at times we will need to offer " Pastoral care" - caring for the physical, intellectual, emotional and social needs of a student ( PIES - yes, another acronym ). But, if we don't want to burn out, have a break down, and actually meet the needs of each student... Don't try to do it all yourself. Even if you feel that you have some experience in a matter, ask yourself, "is a tutor blundering through a potentially sensitive issue with his size twelve clodhoppers, really going to help?" As we went on to discuss, numerous professional bodies are available to offer advice and have tricky situations referred to them. We are Tutors, facilitators not Oracles of limitless knowledge!
So who can help?
Learning Support :
- Collaborate with this department - familiarise yourself with the interview at enrolment.
- They will also have reports relating to SLD's ( Specific Learning Difficulties ) from the student's previous educational establishments.
- Will have advice and information on referrals for SLD's
- Can offer seminars, tutorials and general advice to colleges - students and tutors.
- May be supporting students already through CADAS ( Cumbria Alcohol and Drug Awareness Service )
- Consent will be needed before any specifics can be discussed with an advisor about a student.
FOYER federation :
- Offers temporary accommodation to young homeless people.
- Offers supported accommodation.
Police :
- Deal with any antisocial behaviour, vandalism, domestic incidents or other criminal activity.
- Often offer tutorials on numerous issues - road safety, drugs and violence.
- Reassure students that they can always call the police.
Interpreter :
- Can arrange and advice on one to one support.
- invaluable in matters relating to learning support and mediation.
- Will often have advice on other language related issues.
Doctor :
- Point of reference for advice on numerous medical issues - physical and mental.
- Consent will be needed for any student specific issues.
Work Experience :
- Necessary for vocational placements.
- CBEC - is a non profit making organisation that can assist.
Inspira :
- Careers advisers - formally Connexions.
Social Services :
- Contact to report or gain advice on any of the following.
- Neglect and abuse.
- Parental issues.
- Illegal activity - often a softer approach than initially contacting the police.
- Probation issues.
- Housing
- any other areas for concern.
Of course this hasn't covered all the bodies that can help, but they are certainly most of the main ones I will come across.
Afterwards we were teamed up to look at several case studies. We were directed to ask the following questions and put into practice some of the things we had learnt -
How would I respond?
Who could I refer to?
What are my professional boundaries?